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| NC Software Communications |
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Community
Forums
Join our free community and share your questions, answers, or simply search our
years of experiences on our community forums. We emphasize the use of our
public forums so others can learn from your questions. Feel free to share
your experience and help others as we enjoy peer-to-peer communications.
As an experienced user of our software, you, our customers, are a valuable
asset to our community. If you have suggestions for future versions,
please post your feature requests in our wish list forums.
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Technical
Support
NC Software provides FREE technical support on all of our software
products. If you are unable to find answers in the included documentation
or on our community forums, we invite you to submit a support ticket for prompt
assistance. We take pride in our "rapid-response" correspondence with
after-hours monitoring to ensure timely responses to all inquiries. Our
average response time is less than 30 minutes during normal business hours.
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Mailing
Lists / Subscriptions
We believe in taking information to our customers, not requiring our customers
to come to us. We'll keep you informed of product updates, write frequent
newsletters with tips on how to get the most out of your software, and keep you
informed on any news from NC Software. Our e-mail lists are strictly
confidential for our use in keeping you informed. Manage your
subscriptions at any time such as changing e-mail addresses, subscribing or
unsubscribing as desired. We hope you'll enjoy our fun and informative
communications.
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Feedback
Please help use improve and share your valuable feedback. Whether a
feature our software could use or a tweak to make our web sites more
informative, don't hesitate to use our feedback system. We want to hear
from our customers, prospective or current, those that visit our web sites, and
anyone that has anything you'd like to share to ensure we live up to the high
standards we demand of ourselves. Thank you in advance for your
contributions in our success.
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