Thanks for the video. Something is really out of whack (technical term) in the layout of your report designer. You're not seeing the property grid on the left side like you should. Try clicking the toolbar button to the left of "New Report Template" which toggles the visibility of the report property grid. Also move your mouse cursor towards the bottom and see if you can find any place to drag a splitter that may have been arranged improperly by accident. If all else fails, please submit a support ticket and I'll send you a more aggressive reset procedure.
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