Go Back   NC Software Forums > Airline Pilot's Daily Aviation Logbook > Airline Pilot's Daily Aviation Logbook Support


Airline Pilot's Daily Aviation Logbook Support Tech support for APDL Palm and Pocket PC products

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 03-16-2009
Junior Member
 
Join Date: Mar 2007
Location: Louisville, KY SDF
Posts: 5
Default Data Blanked & APDL Frozen

Good Afternoon,

I am running APDL on PPC syncing to LBP on an HP Vista x64 laptop, current versions of all software. I attempted to import my March schedule from my Dell Win XP desktop (shared syncing, primary sync is the laptop and have had no issues with this setup for over a year) and received an error while the file downloaded. When I openend up APDL, the data that I filled in for Feb was gone but not the Feb schedule (ie my flight numbers, destinations, scheduled times were all there but all of the actual times, remarks, flight conditions, things I enter duting the course of flying were gone). When I tried to see if the March schedule had made it onto the PDA the unit locked up. After soft resetting, when I start APDL after the main screen finishes loading, I get the error message:

An unexpected error has occured in APDL2004.exe. Select Quit and then restart this program, or select Details for more information.


Selecting Details yeilds:

apdl2004.exe
UnauthorizedAccessException

_Error::WinIOError+0x6c
File:elete+0x3e
schedule::scheduleImporter+0x1325
Module1::Main+0x45c

No amount of resetting gets me past the error message and back into the program. I have not tried reinstalling yet. Any assistance is greatly appreciated as always.

Regards,
Joe
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 03-17-2009
NC Software's Avatar
Developing for the Future
 
Join Date: Nov 2001
Posts: 6,380
Default

Hello Joe,

It sounds like you may have a corrupt file. Copy all files from your Pocket PC's /My Documents/APDL folder to your PC and then create a ZIP file of those files and send them to us in a support ticket. We'll investigate further.
__________________
Neal Culiner
NC Software, Inc.
Check out our new Online Backup Service | Video Tutorial
New Cirrus Elite Binders: The Commander Series and Sport Series

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Time & Date data verification/auto update Buschor Logbook Pro Wish List 0 01-29-2009 5:46 PM
Evaluating APDL & Questions sunnfun Airline Pilot's Daily Aviation Logbook Support 1 08-03-2006 4:26 PM
options menu is frozen vinny Logbook Pro Support 1 06-28-2006 11:40 PM
APDL Sync Crew & Leg Notes Linda Airline Pilot's Daily Aviation Logbook Support 1 03-15-2006 11:42 AM
Logbook Pro & APDL January 2006 Newsletter NC Software APDL Announcements 0 02-01-2006 8:01 AM


All times are GMT -4. The time now is 1:05 PM.

twitter
Follow us @logbookpro