Click to return to NC Software's Home Page
Go Back   NC Software Forums > Airline Pilot's Daily Aviation Logbook > Airline Schedule Importer Support
Register FAQ Calendar Search Today's Posts Mark Forums Read

Airline Schedule Importer Support Tech support for APDL Schedule Importer

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 10-31-2007
Member
 
Join Date: Jul 2004
Posts: 41
Default Importer issues

The new version of the importer has a major flaw. If I have two or more trips that are the same pairing number, it seems to only import the last one, requiring me to download each trip individually. Major pain in the rear.

I'm using the SkyWest importer. Also, it doesn't get the crew.

Last edited by Ralgha; 10-31-2007 at 3:52 PM.
Reply With Quote
  #2 (permalink)  
Old 10-31-2007
NC Software's Avatar
Developing for the Future
 
Join Date: Nov 2001
Posts: 6,222
Default

Hello,

The multiple trips in a month is a minor inconvenience easily overcome by downloading each trip individually and when saving the file during the download just name it something unique. We should have this issue resolved by the weeks end. If you have a problem with the importer not collecting all the information it should please submit a support ticket and include the trip data for us to test against and we'll gladly update our parsers to correct the issue.
__________________
Neal Culiner
NC Software, Inc.
~~~~~~~~~~~~~~~~
-Visit our Online Store for Sales Information
-Submit support tickets here
-Search the forums and Knowledgebase (KB) for answers to common questions
-Are you using the latest version? Check now
-Refer friends and get paid - join our new affiliate program
Reply With Quote
  #3 (permalink)  
Old 10-31-2007
NC Software's Avatar
Developing for the Future
 
Join Date: Nov 2001
Posts: 6,222
Default

Hello,

I updated the schedule importer web portal so that each file in the "Download All" now has an _Value.pdb or _Value.xml where the "value" is an incremented number so all files will have a unique name and not be overwritten. Let me know if this resolves your issue or not. Regarding the parser issues, once we receive your trip samples we can work on that for you.
__________________
Neal Culiner
NC Software, Inc.
~~~~~~~~~~~~~~~~
-Visit our Online Store for Sales Information
-Submit support tickets here
-Search the forums and Knowledgebase (KB) for answers to common questions
-Are you using the latest version? Check now
-Refer friends and get paid - join our new affiliate program
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Similar Threads
Thread Thread Starter Forum Replies Last Post
Printing Issues Michael.Labny Logbook Pro Support 1 07-24-2007 5:44 PM
Backup issues johnrudolph@wsi-ismi.com Logbook Pro Support 1 09-07-2006 3:57 PM
PDA Wizard...Issues Syncing Abe Frohman Airline Pilot's Daily Aviation Logbook Support 16 06-23-2006 7:02 PM
Upgrade to 3.6.2 issues hardyx AVCataloger Support 2 03-04-2006 8:40 PM
PDA Hotsync Issues markjax31 Logbook Pro PDA Companion Support 1 10-14-2003 12:41 PM


All times are GMT -4. The time now is 8:50 PM.



© 2009 NC Software, Inc. All Rights Reserved
Logbook Pro® is a registered trademark of NC Software, Inc.
AblePayments, AVCataloger, quikSlip, and siteDirector .NET are trademarks of NC Software, Inc.
All other names are trademarks or registered trademarks of their respective owners
Use of this web site signifies your agreement to NC Software's Terms of Use