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AVCataloger Support Technical support inquiries for AVCataloger

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Old 01-02-2009
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Join Date: Sep 2008
Location: Lehigh Acres, Florida
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Roll Eyes Unable to enter data or delete new Column in AVcataloger

I have added a new column (Co-Author) in the Books database for AVcataloger. The new column setup appears to be essentially identical with the existing (Author) column but no cursor appears in the field and I cannot enter data. I tried to delete and recreate the column, but the delete button in the Format Columns window is grayed-out. How can I correct this situation?
I am using AVcataloger version 3.9.1 and am running Windows XP Pro with all Service Packs installed. Operation of AVcataloger appears otherwise normal in all respects.
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Old 01-02-2009
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Join Date: Nov 2001
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Hello,

Please submit a support ticket and include a backup of your AVCataloger data file (.AVB file) after clicking File..File Operations..Backup. We'll investigate after reviewing your details.

Thank you.
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