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NC Software Forums http://www.nc-software.com/forums/ Logbook Pro flight logbook software for pilots tracks aviation flying hours, currencies, medicals, certificates, and more. Syncs with iPhone, iPod touch, iPad and also supports Palm OS and Windows Mobile PDA logbooks en Fri, 30 Jul 2010 03:46:57 GMT vBulletin 60 http://www.nc-software.com/forums/images/misc/rss.png NC Software Forums http://www.nc-software.com/forums/ iPhone App Comments http://www.nc-software.com/forums/logbook-pro-pda-companion-support/6314-iphone-app-comments.html Thu, 29 Jul 2010 16:18:35 GMT I had an interesting issue today with the app regarding sync. It was initiated by my mistake, but this is something that surely can't be overlooked as people DO make mistakes. Maybe it's too complicated to try to "fix" and we'll just have to be cautious of it, but i wanted to mention it anyway.

I had entered 2 flights in the app and they had been synced automatically to the server but i had not retrieved them to my PC yet. I started up LBP on my PC this morning and it synced them nicely. however, i then noticed that i had entered the wrong aircraft type for both of those flights. all other flight info was correct. i went back to the app to make the change of the aircraft type and all other flight info remained the same. i re-synced and lbp imported duplicate flights (this time with a different aircraft type).

so now i have 4 flights instead of 2. i know that the issue here is that i had already synced those flights to the pc and then "edited them" to include a different aircraft type. i made another test entry by changing the route slightly and re-syncing and it also imports a duplicate flight for that.

again, my mistake because i didn't realize the mistake until after sync to the PC, however i think there should be some kind of way for the app and the PC edition to be able to determine if there was simply a change to a flight entry, or a whole new entry made. ]]> Logbook Pro PDA Companion Support aadams1278 http://www.nc-software.com/forums/logbook-pro-pda-companion-support/6314-iphone-app-comments.html New releases for Logbook Pro PC edition and iPhone/iPad apps http://www.nc-software.com/forums/logbook-pro-announcements/6313-new-releases-logbook-pro-pc-edition-iphone-ipad-apps.html Wed, 28 Jul 2010 19:07:23 GMT NC Software is proud to announce the release of version *1.10.53* for *Logbook Pro PC edition* and version *1.0.4* of the *Logbook Pro for iPhone, iPod touch, and iPad* apps. With our continued commitment for quality, unrivaled customer support, and dedication to our products, these are free... NC Software is proud to announce the release of version 1.10.53 for Logbook Pro PC edition and version 1.0.4 of the Logbook Pro for iPhone, iPod touch, and iPad apps. With our continued commitment for quality, unrivaled customer support, and dedication to our products, these are free updates for all of our existing customers. Be sure to update your software to the latest version at your earliest convenience to enjoy new features, bug fixes, and continued support for new operating systems and other exciting features yet to come.

Click here for details on the Logbook Pro 1.10.53 update

Click here for details on the Logbook Pro for iPhone, iPod touch, and iPad update

Since 1998 NC Software has been delivering the most popular and feature rich aviation logbook software for pilots without EVER charging an upgrade fee! We do not sell "leased" software requiring you to renew licenses, buy your license once and use forever! It has been a great pleasure serving the aviation community for over 12 years now and continue to see our team grow exponentially. If you're using another electronic software product, click here for our list of conversion options where we'll convert you to Logbook Pro FREE!

Thank you for being a part of our team and stay tuned for a thrilling and exciting future with new offerings just around the corner ahead.

Fly Safe and have a great summer! ]]> Logbook Pro Announcements NC Software http://www.nc-software.com/forums/logbook-pro-announcements/6313-new-releases-logbook-pro-pc-edition-iphone-ipad-apps.html Logbook Pro for iPhone, iPod touch, and iPad 1.0.4 http://www.nc-software.com/forums/logbook-pro-revision-history/6312-logbook-pro-iphone-ipod-touch-ipad-1-0-4-a.html Wed, 28 Jul 2010 18:32:30 GMT NC Software is proud to announce the release of Logbook Pro for iPhone, iPod touch, and iPad version 1.0.4. This is a significant release and all users are highly encouraged to update via the Apple App Store at your earliest opportunity. *Revisions in this release:* * *ADDED*: Pending Flight... NC Software is proud to announce the release of Logbook Pro for iPhone, iPod touch, and iPad version 1.0.4. This is a significant release and all users are highly encouraged to update via the Apple App Store at your earliest opportunity.

Revisions in this release:

ADDED: Pending Flight checkbox at the bottom of the flight log screen. When checked this will tell Logbook Pro it is an incomplete flight therefore do not validate it for required fields and do not synchronize it. Pending flights can be used for logging a flight as it is being flown or preloading future flights such as an upcoming trip.
ADDED: Use GMT ON/OFF switch now in the Settings/Flight Log Settings area. When set to ON the Flight Log date/time selectors will present times in GMT/UTC/ZULU. This allows pilots transitioning timezones to use a single timezone for OOOI times allowing the duration calc system to be used
ADDED: Ability to hide additional fields in the logbook layout. Day Landings, Night Landings, and Simulator fields can now be hidden in the Settings/Flight Log Settings area enabling pilots to only show the input fields that pertain to their type of flying.
ADDED: Better feedback when synchronizing is occuring. A small blue rectangle will appear in the center of the screen with a white spinning wheel when you tap "Sync" on the Home Screen. Sync occurs typically less than a second but this feedback has been overwhelmingly requested so you know it occurs.
ADDED: Error detection has been added throughout the entire application. Instead of an error occuring and the app just crashing out from the error, the error message will be displayed to you which most likely will heal itself at next save. This should dramatically improve stability of the apps alone.
ADDED: All images/icons now support the iPhone 4 Retina display
ADDED: When submitting a bug report or feature request additional information such as the device type and version is now included so we can better assist you on the first reply
ADDED: Disable the ability to add new flights if no A/C Types exists, i.e. a new user hasn't added them to Logbook Pro PC edition yet
ADDED: Checks to ensure History events have a "period" defined prior to allowing History events to be created
FIXED: When using iOS 4, the timezone is captured when the application is first launched. As iOS 4 suspends the app between uses the timezone is never updated when you put it into airplane mode and turn the device back on in a new timezone and the cellular network updates your timezone automatically.
FIXED: Issues with slower/older generation devices such as iPod touch would cause a crash on startup as the time to load data and perform the sync was taking too long and the OS would shut down the app.

This release is a huge improvement of our iPhone and iPad apps and should demonstrate a very stable platform from this point forward. We've made significant progress with the new Apple operation system (iOS 4) and we are working on new features for future updates. For those that were advised to turn OFF Sync on Start you may now turn it back ON after installing 1.0.4 as the slow startup issues causing the app to crash is now resolved.

The My Sync portal has also been updated and requires all apps synchronizing to use version 1.0.2 or later. In early August we will be raising this minimum value to 1.0.4 to further implement new functionality we've been working on. Be sure to update your Apps immediately via the App Store.

If you have any questions please contact us for prompt support at our help desk.

We hope you enjoy your iPhone, iPod touch, and iPad apps. ]]> Logbook Pro Revision History NC Software http://www.nc-software.com/forums/logbook-pro-revision-history/6312-logbook-pro-iphone-ipod-touch-ipad-1-0-4-a.html Custom Flight Log Report Problem http://www.nc-software.com/forums/logbook-pro-support/6311-custom-flight-log-report-problem.html Wed, 28 Jul 2010 11:50:56 GMT Hi There, In the aircraft set up options I have changed the power characteristics to add single turbine helicopter and twin turbine helicopter. If I generate a standard summary report by power characteristics (in fact any of the standard reports), the breakdown is correctly displayed. However... Hi There,
In the aircraft set up options I have changed the power characteristics to add single turbine helicopter
and twin turbine helicopter.
If I generate a standard summary report by power characteristics (in fact any of the standard reports), the breakdown is correctly displayed.
However if I try and produce a custom flight log, and edit any of the columns under the Aircraft Category and Class section to include single turbine and twin turbine helicopter (rather than just rotorcraft, or turbine helicopter) neither of these options are available in either the Category, Class, Classification or Power sections of the drop down box for the data field.
Logbook Pro obviously has the distinction somewhere in it's code because it produces the headings on the summary reports, but is there any way I can get a full flight log to show the data this way.
To Clarify - Under the "Aircraft Category and Class" Header of the flight log, I want to have the following columns populated:
Piston Aircraft, Turbojet Aircraft, single Turbine Helicopter, Twin Turbine Helicopter
Thanks
Jay ]]> Logbook Pro Support Jay Chandler http://www.nc-software.com/forums/logbook-pro-support/6311-custom-flight-log-report-problem.html Logbook Pro 1.10.53 http://www.nc-software.com/forums/logbook-pro-revision-history/6309-logbook-pro-1-10-53-a.html Wed, 28 Jul 2010 00:45:50 GMT Logbook Pro for Windows version 1.10.53 is now available. This is a FREE update for all version 1.x customers. Please follow the instructions below carefully to update your software. This update is deemed NON-CRITICAL - please update at your next opportunity. *Upgrade Instructions:* *... Logbook Pro for Windows version 1.10.53 is now available. This is a FREE update for all version 1.x customers. Please follow the instructions below carefully to update your software. This update is deemed NON-CRITICAL - please update at your next opportunity.

Upgrade Instructions:

BACKUP your Logbook Pro data file (File..Backup or File..Archive..Backup) and note the location of your .BAK file created in the event you have to restore at a future date.
Click Help...About Logbook Pro and note the location of your data file which is the file ending in .LBK. The location is noted on the bottom of the About dialog. *** If your data file resides in C:\Program Files\... you MUST click File...Move Logbook To and move your logbook file to /My Documents/My Logbook Pro Files/v1 ***
If you have Logbook Pro running click Windows..Close All to close any open data area windows.
Click Online..Check for Updates if you're using version 1.10.43 or later and the software updater will guide you from this point
For any version prior to version 1.10.43 or if you do not wish to use the software updater within Logbook Pro, close Logbook Pro and uninstall it from the Windows Control Panel | Add/Remove Programs area (or Programs & Features in Vista/7). Uninstalling does NOT affect your data or registrations (activations). After the uninstall is complete click here to download the installer and install the new version, Logbook Pro will open your prior data file upon next run.

Revisions in this Release:

A new database structure now allows Professional Edition "Clones" to sync with any of our Logbook Pro PDA Companion product (Palm/Pocket PC/iPhone/iPad). There is no longer a restriction where clones will not sync with PDA Companion products after 1.10.53 is installed.
If updating the My Sync portal from Logbook Pro PC edition fails a message prompt will notify you of the failure. Most likely the account credentials (Account ID / E-Mail) are incorrect.
Updating the My Sync portal without having configured any aircraft types in the Options/Aircraft area, i.e. brand new users, uploading will be aborted as aircraft types (at least one) is required for use of the iPhone/iPad apps
Default layout in the spreadsheet style log, LEGS column now falls to the right of the Route column
The title bar of the application will now show the path to the data file being used instead of just the filename. It appears users are not aware of the location of their data file so putting this information in the title bar will help make users aware of the location of their important data file
Options/History requires the Period to be specified. Previously it could be left blank.
Options/User Info has a new checkbox at the bottom "Provide feedback with sound". The default is CHECKED. When unchecked all sounds within the application will be bypassed.

For any questions regarding this free update please contact us at any time via the help desk. ]]> Logbook Pro Revision History NC Software http://www.nc-software.com/forums/logbook-pro-revision-history/6309-logbook-pro-1-10-53-a.html Can LBP auto backup to web on exit ? http://www.nc-software.com/forums/logbook-pro-support/6307-can-lbp-auto-backup-web-exit.html Mon, 19 Jul 2010 22:00:36 GMT I am looking for the answer but haven't found anything....yet ]]> Logbook Pro Support tathepilot http://www.nc-software.com/forums/logbook-pro-support/6307-can-lbp-auto-backup-web-exit.html How do I add 400 hours withoout details (lost logbook) http://www.nc-software.com/forums/logbook-pro-support/6306-how-do-i-add-400-hours-withoout-details-lost-logbook.html Mon, 19 Jul 2010 16:25:33 GMT I need to add 445 hours ASEL 75XC hours etc. I lost my first two logbooks and want to add bulk time; I dont have the details for these hours so I need some guidance. thanks I need to add 445 hours ASEL 75XC hours etc. I lost my first two logbooks and want to add bulk time; I dont have the details for these hours so I need some guidance.

thanks ]]> Logbook Pro Support tathepilot http://www.nc-software.com/forums/logbook-pro-support/6306-how-do-i-add-400-hours-withoout-details-lost-logbook.html <![CDATA[Latest update, can't enter data on spreadsheet]]> http://www.nc-software.com/forums/logbook-pro-support/6305-latest-update-cant-enter-data-spreadsheet.html Mon, 19 Jul 2010 14:32:56 GMT I can no longer enter or select any line on the spreadsheet to enter my info after updating. I recall there was a way to reset it so I can start entering it again, but forgot. Any ideas? I can no longer enter or select any line on the spreadsheet to enter my info after updating. I recall there was a way to reset it so I can start entering it again, but forgot. Any ideas? ]]> Logbook Pro Support gizbug http://www.nc-software.com/forums/logbook-pro-support/6305-latest-update-cant-enter-data-spreadsheet.html Is it possible to transfer completed flight time information to Logbook Pro? http://www.nc-software.com/forums/logbook-pro-support/6304-possible-transfer-completed-flight-time-information-logbook-pro.html Fri, 16 Jul 2010 21:42:34 GMT Is it possible to transfer flight time information after I have completed a pairing to logbook pro? I recently broke my windows phone. I bought a Droid phone to replace it. LB Pro/APDL is not supported on the Droid. Therefore, I have not been logging my flight time like I usually do after every... Is it possible to transfer flight time information after I have completed a pairing to logbook pro?

I recently broke my windows phone. I bought a Droid phone to replace it. LB Pro/APDL is not supported on the Droid. Therefore, I have not been logging my flight time like I usually do after every flight. So, can I take the flight time information posted into FLiCA by the company after I complete a flight and copy/paste it directly to Logbook Pro? I realize that information such as IMC, Approaches, Night time ect is not downloaded by the company into flica but actual flight time is. ]]> Logbook Pro Support Skyking-1 http://www.nc-software.com/forums/logbook-pro-support/6304-possible-transfer-completed-flight-time-information-logbook-pro.html Iphone App - bad loop... http://www.nc-software.com/forums/logbook-pro-pda-companion-support/6302-iphone-app-bad-loop.html Sat, 10 Jul 2010 04:28:30 GMT I recently upgraded my Iphone operating system to the latest v. 4. I also updated Logbook Pro to the latest release for the Iphone.

As of today, each time I select the LBP icon, I get the slash screen then the phone goes right back to the menu. I've tried mutiple times and have rebooted my iphone several times to no avail.

I have an Iphone 3G with 8 gb.

Thanks,
Bob ]]> Logbook Pro PDA Companion Support couchie http://www.nc-software.com/forums/logbook-pro-pda-companion-support/6302-iphone-app-bad-loop.html New update made my program useless. http://www.nc-software.com/forums/logbook-pro-support/6300-new-update-made-my-program-useless.html Fri, 09 Jul 2010 19:17:05 GMT I let my Logbook Pro installation update itself today. Now I cannot even use the program. Every time I start the program is asked to either goto the sync wizard, update the program, backup, or quit. Selecting backup simply closes the program. I cannot do anything now. I've tried backing up and uninstalling the program then reinstalling simply to get the same exact prompt upon startup. What is going on? It was wokring perfectly before this new update...

-Kelly ]]> Logbook Pro Support Banshee365 http://www.nc-software.com/forums/logbook-pro-support/6300-new-update-made-my-program-useless.html Logbook Pro for iPhone crashing, and other comments... http://www.nc-software.com/forums/logbook-pro-pda-companion-support/6299-logbook-pro-iphone-crashing-other-comments.html Fri, 09 Jul 2010 01:42:40 GMT Hello Neal,

First, I must say, great job with Logbook Pro for iPhone! I've been a Logbook Pro user for many years, and have been eagerly anticipating this addition for a while. The sync to/from the 'cloud' is pure genius.

However, since the update to v1.0.2 with multi-tasking support (and continuing on the latest release, v1.0.3), I've experienced multiple crashes and other strange behaviours. I've yet to be able to pinpoint the exact circumstances that lead to this situation, but as far as I can tell it seems to correspond with the transition from airplane mode ON to OFF. Several things have happened in this case, on several occasions:

(1) After entering a flight on the 'Flights' page and returning to the 'Home' screen to sync by pressing the back arrow, the app freezes. In some instances, a few minutes later it will subsequently unfreeze, but then incorrectly show the contents of the 'Flights' page on the 'Home' screen (I can tell it is the home screen because the 'Sync' button shows on the top left instead of the 'Home' back arrow - see 'photo_4.PNG' attached). In other instances, it will show the contents of the 'Home' screen on the 'Flights' page ('photo_3.PNG'). The only way to then fix this situation is to completely close the app from the multi-tasking tray and then relaunch the app. Sometimes the last flight entered will still be there (if it got the sync in before crashing), but other times not.

(2) Sometimes, when entering an in/out time, the time shown in the in/out field after being edited is shifted by several hours from what was actually set on the selector wheel; i.e. 21:20 selected, 19:20 displayed. 'photo_2.PNG' attached shows the result of entering a time of 21:20 ('photo_1/PNG'). My best guess at this one is that it has something to do with a change in time zone from the time airplane mode was turned on to the time is was turned off, as it only seems to happen after crossing multiple time zones, and the difference between the selected/displayed values seems to correspond with the time change. The example above occured at the end of a flight from Calgary, AB to Ottawa, ON - exactly 2 hours apart. Again, the only way to fix this problem is to completely exit the app and then relaunch.

On another note (not so much a bug report but a question/suggestion): since the addition of multi-tasking, the 'Sync on Start' and 'Sync on Exit' options no longer have any effect, as the app never really starts or exits. This means that the automatic syncing function doesn't work, and a manual sync must be initiated from the home screen (which has proven a slight problem due to the crashes reported above). Is there a way that you could initiate a sync any time Logbook Pro becomes the active app, and then again when closing to the background (in essence achieving what you were originally intending before the advent of multi-tasking)? Or maybe upon clicking 'Save' from the add flight screen? Or am I missing something as to how the current setup is supposed to behave?

Please let me know if you need any further information from me. Hopefully you will find a fix for these issues soon, as it is proving to be a bit difficult to use the app as it is right now. The thought of being able to enter flight details in Logbook Pro while multi-tasking is wonderful!

Cheers,

Chris Brunner

Note: These issues were also submitted as a technical support ticket (ID VMR-110458).

Attached Images

photo_4.PNG (61.6 KB)
photo_3.PNG (36.4 KB)
photo_2.PNG (42.7 KB)
photo_1.PNG (45.4 KB)

]]> Logbook Pro PDA Companion Support PilotFlying http://www.nc-software.com/forums/logbook-pro-pda-companion-support/6299-logbook-pro-iphone-crashing-other-comments.html Unable to enter data in IN and OUT field http://www.nc-software.com/forums/logbook-pro-support/6297-unable-enter-data-out-field.html Wed, 07 Jul 2010 23:01:13 GMT Hi Eric; I am a new user. I am unable to enter data in IN and OUT fields. I have setup my logbook pro to auto calculate flight time from OUT to IN. When I initially open the window all the fields are blank. It allows me to enter the date manually but when I go to the next field (time) it shows me... Hi Eric;
I am a new user. I am unable to enter data in IN and OUT fields. I have setup my logbook pro to auto calculate flight time from OUT to IN.
When I initially open the window all the fields are blank. It allows me to enter the date manually but when I go to the next field (time) it shows me this:

(10/ / )

The "ENTER" window will be in gray and does not allow me to enter the data. I have tried all different formats. I am a user in France; Europe.

Thanks for your help ]]> Logbook Pro Support Visser http://www.nc-software.com/forums/logbook-pro-support/6297-unable-enter-data-out-field.html Logbook Pro 1.10.52 http://www.nc-software.com/forums/logbook-pro-revision-history/6296-logbook-pro-1-10-52-a.html Mon, 05 Jul 2010 22:19:36 GMT Logbook Pro for Windows version 1.10.52 is now available and is a FREE update for all version 1.x customers. Please follow the instructions below to update your software: *Upgrade Instructions:* * Backup Logbook Pro (File..Backup or File..Archive..Backup) * If you are using version 1.10.43 or... Logbook Pro for Windows version 1.10.52 is now available and is a FREE update for all version 1.x customers. Please follow the instructions below to update your software:

Upgrade Instructions:

Backup Logbook Pro (File..Backup or File..Archive..Backup)
If you are using version 1.10.43 or later, make sure all windows within Logbook Pro are closed (Click Window...Close All) and then click Online...Check Web for Updates. Proceed with the automatic updater
If you are using a version earlier than 1.10.43, uninstall Logbook Pro from the Windows Control Panel / Add/Remove Programs area (Programs & Features if Vista/7). Click here to download the full install, save the file to your hard drive and then double-click the lbproNoMSI file after the download is complete.

Revisions in this release:

Resolved issues related to Windows Vista/Windows 7 User Account Control and "UAC Virtualization" conflicts
After My Sync / Sync Now is clicked the last opened data area will re-open automatically
All reports (except 8710) now default to Landscape orientation instead of Portrait
Remarks column of flight logbook reports automatically remove line breaks
Fixed errant data in the Log Stats report improperly handling zero values. Log Stats reports are used by Logbook Pro PDA Companions (Palm/Windows Mobile/iPhone/iPod touch/iPad).
- iPhone/iPod touch/iPad users - resync Logbook Pro PC edition to the My Sync portal and then Sync your devices to pull in the updated report
- Palm OS users HotSync to refresh your device
- Windows Mobile users connect your Pocket PC and Logbook Pro will update it the next time Logbook Pro closes

For any questions regarding this free update please contact us via our help desk. ]]> Logbook Pro Revision History NC Software http://www.nc-software.com/forums/logbook-pro-revision-history/6296-logbook-pro-1-10-52-a.html Starting with previous flight times http://www.nc-software.com/forums/logbook-pro-support/6295-starting-previous-flight-times.html Fri, 02 Jul 2010 21:42:26 GMT I'm sure this has already been asked before. I have over 10,000 hours and I'm hanging up the old paper log books. I just purchased Logbook Pro.

My question is, how do I add these hours into logbook Pro without physically having to type over 15 years of flying into it. I just want to add my times per plane, plus landings, actual, sim, etc...

Once this has been added, then I would like to starting manually typing in new logs.

Thanks ]]> Logbook Pro Support Iflyasa http://www.nc-software.com/forums/logbook-pro-support/6295-starting-previous-flight-times.html