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  #1 (permalink)  
Old 09-17-2004
 
Join Date: Sep 2004
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Default New computer

If I have already installed the Soft on 2 different systems (laptop-PC), and want to change one of them for whatever reasons (crash, upgrade...) how do I activate the soft when re-installed onto the new system?
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Old 09-17-2004
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Hi,


Just contact support@nc-software.com when ready to transfer your licenses for instructions. You will need to have the new computer/system ready to go at that time.


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Old 09-17-2004
 
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Thanks a lot!
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Old 09-27-2004
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About how long does it take? I am in the process of changing DH's computer and he is furious that I don't have his logbook up and running on the same day! Not a patient person.
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Old 09-27-2004
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Not long at all, contact support for assistance. Be sure to have your order #, date, and information including issued key code, etc.

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Old 09-27-2004
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Sent the support request yesterday. I have the original stuff, but not the upgrade keys-they all left when the computer crashed, so for that I only have the last #'s.


Kim
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Old 09-27-2004
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Kim,

I don't have any open issues, therefore please resend. Your issue may have been answered by the auto-responder pointing you to the "Lost Key Codes" section of our policies page. Please contact support if you need any additional assistance.

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Neal Culiner
NC Software, Inc.
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  #8 (permalink)  
Old 09-27-2004
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Thank you! Thank you! Thank you!
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