Go Back   NC Software Forums > Logbook Pro > Logbook Pro Support


Logbook Pro Support Support incidents for Logbook Pro's PC software

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 08-01-2006
Junior Member
 
Join Date: Aug 2006
Posts: 2
Default Password Problem

This is a rather embarassing question. A few weeks ago I put a password on my logbook. Unfortunately, I did not write it down. The back up file I have hasn't been updated for a while, so if there is a way I can remove/reset the password I forgot I would really appreciate it. Thanks.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 08-01-2006
NC Software's Avatar
Developing for the Future
 
Join Date: Nov 2001
Posts: 6,380
Default

Hello,

Find your .LBK data file and zip compress it, then send the zip file in a support ticket and I'll take care of it!
__________________
Neal Culiner
NC Software, Inc.
Check out our new Online Backup Service | Video Tutorial
New Cirrus Elite Binders: The Commander Series and Sport Series

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3 (permalink)  
Old 08-05-2006
Junior Member
 
Join Date: Aug 2006
Posts: 2
Default Thanks!

Neal, thanks for the quick response. All is well now!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 5:45 AM.

twitter
Follow us @logbookpro