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| Logbook Pro Support Support incidents for Logbook Pro's PC software |
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Tyler, Please submit a support ticket and include the following information: 1) Your PDASyncLog.txt file located in C:\Program Files\Logbook Pro 2) Zip compress the following folder and include the zip file C:\Program Files\palmOne\{Your Palm Username}\Backup I'll try to reproduce your issue. If you're syncing and you have enabled "AutoFill" to process in the top right section, try disabling that then resync by setting the date filter accordingly and see if this makes any difference.
__________________ Neal Culiner NC Software, Inc. Check out our new Online Backup Service | Video Tutorial New Cirrus Elite Binders: The Commander Series and Sport Series |
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Tyler, Awaiting your information so we can investigate.
__________________ Neal Culiner NC Software, Inc. Check out our new Online Backup Service | Video Tutorial New Cirrus Elite Binders: The Commander Series and Sport Series |
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Tyler, Can you confirm that on the log page where you have a night landing logged that you also have NIGHT logged? I'm reviewing our API code to trace this issue and see that you must have both NIGHT logged AND a night landing recorded for the night landing to get sync'd to Logbook Pro. My assumption is that you logged a night landing but you may have NOT logged "NIGHT" time? Please verify at your convenience.
__________________ Neal Culiner NC Software, Inc. Check out our new Online Backup Service | Video Tutorial New Cirrus Elite Binders: The Commander Series and Sport Series |
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There should not be an issue. Please submit a support ticket if you require assistance. Zip the files located on your Pocket PC in /My Documents/APDL and send us the ZIP file with your support ticket.
__________________ Neal Culiner NC Software, Inc. Check out our new Online Backup Service | Video Tutorial New Cirrus Elite Binders: The Commander Series and Sport Series |
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Hello, For Palm and Pocket PC APDL users. If you night landings are not importing into Logbook Pro please check your CA or FO-PF-NIT position categories. All four of the following boxes must be checked: Credit A Landing Credit A Night Landing Pilot Flying Show in List
__________________ Eric Addis B727 Captain Senior Support Engineer NC Software, Inc. ~~~~~~~~~~~~~~~~ |
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