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  #1 (permalink)  
Old 03-13-2003
 
Join Date: Mar 2003
Posts: 3
Default lbp already running
i have tried the fixes from other posts but to no avail. 1.9.3 started the problem. program doesnt open but says its already running. whats the latest fix?

chris j dowhie
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  #2 (permalink)  
Old 03-13-2003
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1.9.3 is the latest build.

Uninstall, reboot, reinstall.

Neal Culiner
NC Software, Inc.
support@nc-software.com
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  #3 (permalink)  
Old 03-13-2003
 
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i tried that twice, no luck

chris j dowhie
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Old 03-13-2003
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Copy any .BAK and .LBK files out of C:\Program Files\Logbook Pro (or where you installed the software) to a safe location such as C:\Backup.

Uninstall

Reboot

Delete the Logbook Pro folder from C:\Program Files

Reinstall

Retry. If no luck, I'd have to point to something wrong with your Operating System. I highly recommend Windows XP. 98/Me are Microsoft's worst IMHO.

Neal Culiner
NC Software, Inc.
support@nc-software.com
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  #5 (permalink)  
Old 03-19-2003
 
Join Date: Oct 2002
Posts: 2
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I am having the same problem. Everything was working fine until I installed 1.9.3. Now it just plain does not work. I have tried every possible combination of uninstall and install. There is nothing wrong with my computer. What gives here Neal?

Ken.
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Old 03-19-2003
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Hi Ken,

Well, I find the phrase 'what gives' very disrespectful! I am always glad to help any time, day or night, just report your issue in a way that I can understand, without the emotion please!

You can download the beta of 1.9.4 and see if it's any better. Uninstall your current installation prior to installing.

download.logbookpro.com/beta/lbproNoMSI.exe

Neal Culiner
NC Software, Inc.
support@nc-software.com
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NC Software, Inc.
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  #7 (permalink)  
Old 03-19-2003
 
Join Date: Oct 2002
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Neal,

No disrespect intended. I will try the beta 1.9.4 and let yiou know the results.

Thanks,

Ken.
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  #8 (permalink)  
Old 03-19-2003
 
Join Date: Mar 2003
Posts: 3
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Quote:
Originally posted by NC Software
Copy any .BAK and .LBK files out of C:\Program Files\Logbook Pro (or where you installed the software) to a safe location such as C:\Backup.

Uninstall

Reboot

Delete the Logbook Pro folder from C:\Program Files

Reinstall

Retry. If no luck, I'd have to point to something wrong with your Operating System. I highly recommend Windows XP. 98/Me are Microsoft's worst IMHO.
this fixed it thanks

chris j dowhie
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