It's been a while since we did a frequently asked
questions recap. Here are some questions we answer
from time to time that may help you if you have the same
Q: Do you support Windows Mobile 6?
A: Yes! The beauty of our Windows Mobile (Pocket PC)
software, and the next version of Logbook Pro for the PC is
that we run under what's called the Microsoft .NET
Framework. So our software sits inside this "shell"
and therefore any device that can run the Microsoft .NET
Compact Framework can run our software. It's as simple
Q: I'm an airline pilot, what do you recommend?
A: The optimum setup for airline pilots is Logbook Pro
Professional Edition and APDL for a PDA
Q: What's the difference in Logbook Pro Standard
Edition and Professional Edition?
A: The version differences can be viewed
here. Standard edition is for one computer to use
Logbook Pro for one pilot logbook. The Professional
Edition allows you to use two computers for one pilot
logbook. The Professional Edition also enables the FAR
121 features, FAR 135 features, and PC-to-PC sync feature
Q: How do I run the APDL reports now that the web
report utility is phased out?
A: When you sync APDL version 6 to Logbook Pro 1.10.26 using
the PDA Wizard you have the option of generate the APDL
reports on the top right of the PDA Wizard configuration for
Q: I ordered your software but I never received
A: Please read the
shipping section of our policies for more information.
When ordering software from our online store you are
actually ordering unlock codes only. Unlock codes
(synonymous with key codes, serial numbers, etc.) the
information is actually generated instantly when your order
is processed. When the order completes you can view
the information on screen and should immediately print it
out. You are also e-mailed a courtesy copy, please
keep for your permanent records. If you do want a
CD-ROM with the latest versions of our software, you can buy
one at any time from our
The cost is just $9.95.
Q: I downloaded the Pocket PC software but when I
open it on my Pocket PC I get an invalid file warning
A: Pocket PC software is actually installed to your PC, not
your Pocket PC. Make sure your Pocket PC is cradled
and connected to your computer via ActiveSync (Windows XP)
or Windows Mobile Device Center (Windows Vista) and then
install to your PC. The software will automatically be
sent to the Pocket PC during the install process.
Q: When installing the Logbook Pro Palm Companion
to my Palm device I get a "this software is not intended for
Palm OS 4.x..."
A: During the installation process you are asked to specify
the Palm OS version, resolution, etc. Uninstall
Logbook Pro Palm Companion and then reinstall it, make sure
you choose the Palm OS (probably v5) and proceed from there.
Q: I want to switch from APDL Palm to Pocket PC.
Do I have to pay again?
A: Yes, each platform is licensed separately, just like
buying Windows or MAC OS, they are two separate platforms
needing their own licenses
Q: Do you support iPhone (or BlackBerry)?
A: No, we only support Palm OS and Windows Mobile. We
do not plan to support either iPhone or BlackBerry in the
Q: When is version 2 releasing?
A: We don't release dates, and in this case, we don't know
when it will be finished. We are taking our time,
testing every element when it's completed, and it's coming
along nicely. Our beta team will hopefully get their
first look the end of 2007 and we'll continue building from
there. I expect another 4-6 months from this writing.