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Please find the available methods of contacting NC Software below.  E-mail in today's day and age is NOT reliable therefore we suggest using the Help Desk which is a web portal that allows full back and forth communications with the ability to add attachments without the use of e-mail.  It is also faster as it bypasses spam tests and other timed delays.  Click the link to the help desk below and submit a ticket to the best fit department for your inquiry.  You can check back for replies but you will also be notified by e-mail.  You can return to reply via the portal and manage your ticket as needed.  You can also do all of this by e-mail, but again, that adds risk due to the rise in spam and escalated security all mail servers take to prevent spam which affects legitimate mail as well unfortunately.

Help Desk (Preferred): Click here

Email: |

Community Forums: Click here

FAX: 804-323-1229
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If you are not hearing back from us please login to and view your correspondence (send and receive) using the web portal and NOT email.
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