Key Recall

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We are happy to assist you in locating your previously issued registration codes.  Please follow the steps below prior to paying the service fee to have your codes regenerated:

  1. If you placed your order AFTER Sept 2005 then login (top right of screen) and click My Account, also at the top right of the screen.  Review prior orders which contain your registration information.  If you are unable to login, try the forgot password link and if that doesn't work then your e-mail address is not in the system.
     
  2. If you ordered PRIOR to Sept 2005 OR you purchased from Sportys Pilot Shop, enter your e-mail address in the box below (Automated Key Recall) and then click the button to automatically retrieve your registration codes.  The registration information will be e-mailed to the e-mail address entered which is the e-mail address used at the time of purchase.
     
  3. If the above automated methods fail and you did not keep the e-mail or print the invoice presented on screen, pay the $15 service fee by clicking the ADD-TO-CART button and we'll promptly assist you.  We may need information such as name, e-mail, address from the time of purchase, credit card statement as proof of purchase, etc.  Please provide any information to help us find your order in the box above the ADD-TO-CART button prior to clicking ADD-TO-CART.

We look forward to assisting you in getting your software reactivated as soon as possible.  Downloads are always free from our web site.  Click the menu option on the left to download the latest version if needed.

Automated Key Recall

Enter the e-mail address used at the time of purchase and then click Submit. Registration codes will be e-mailed to the e-mail address used at the time of purchase. If your e-mail address has changed or the system is unable to locate prior order information then you will be required to purchase the rekey service and we'll lookup your prior order information for you.

E-mail address:

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Item #: rekey
Price: $15.00
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