A look at 2007
- The Road Ahead
A belated Happy New Year to all and yes it is already the
end of January! Time flies when you're having fun and
we are having the time of our lives developing the future of
Logbook Pro, the long awaited version 2! We have
exciting things to come in the late summer time frame, but
we'll be soliciting feedback as we progress in development
in the spring time frame. We currently have a
wonderful and talented team in private research development
and testing that have been with Logbook Pro many years, and
yes, it's been almost 10 years now! We are excited to
be taking advantage of the latest technologies by Microsoft
and taking Logbook Pro to a new level.
We're happy report that Logbook Pro version 1.10.26 is
rock solid with zero known issues (aka bug reports).
It has taken us a long time to bring the feature set to
where it is today and achieve the stability and success as a
result. Most importantly, it is a great pleasure and
reward to hear the successes of the aviation community
taking advantage of what Logbook Pro has to offer.
Hearing back from our
turn-key printing customers getting hired at their
interviews in which we were able to play a key role in
preparing their logbook presentation makes us proud of what
we have worked so hard to achieve over the past 10 years.
We listen to you, our customers, and if there is anything
you want Logbook Pro to do to help you with your aviation
record keeping, please keep your feedback coming! The
best place to make your suggestions is our
Wish List forums, if your suggestions have not already
been made. It's never too late, if you have an idea
please share it and we'll do our best to incorporate your
requests into a future release.
Have a Happy and Safe 2007!
PDA Companion or APDL?
many know, we offer two PDA applications for both Palm OS
and Windows Mobile "Pocket PC" devices. Our two PDA
products lines are "Logbook Pro PDA Companion" and "Airline
Pilot's Daily Aviation Logbook" (APDL). At times it
can be confusing as to which PDA application is best for you
which I hope this article will help clear up.
Logbook Pro PDA Companion:
Logbook Pro PDA Companion is essentially "Logbook Pro"
on your PDA. Logbook Pro's custom fields, autofill
options, and the look and feel are translated down to the
PDA interface. Logbook Pro's PDA Companion is for
General Aviation with features transferred down from the
Professional Edition for FAR 121 and 135 limitation
statistics. Logbook Pro's PDA Companion product is NOT
a stand-alone logbook solution, it is what we call an
"add-only" application, hence the reduced cost of only
$29.95 per device. As an "add-only" application,
it is designed to allow you to ADD new data such as
Certificates, Ratings, History, and Flight activity and then
sync to your PC upon return from travel. Several
"static" (non-updating) reports are generated at the time
the device syncs with Logbook Pro such as flight log
statistics, lookback, summary bar data, and currency
information. Logbook Pro's PDA Companion is available
on a try-before-you-buy risk free trial with a 10-entry
limit and sync to Logbook Pro PC disabled until registered.
Please see the
requirements information for supported devices.
Airline Pilot's Daily Aviation
strictly and only a FAR 121 logbook solution for Palm OS and
Windows Mobile, i.e. a solution for airline pilots
(scheduled operations). APDL is the "red book"
replacement allowing you to track duty times, crew rest,
expenses, Per Diem, aircraft, crew changes, delay and
mechanical information, and much more! Import your
schedule or bidline with our FREE
schedule importer software supporting over 95
airline/trip formats. Analyze payroll, flight time,
expenses, and on-time performance. APDL *is* a
stand-alone logbook but also sync to Logbook Pro using the
powerful PDA Wizard within Logbook Pro which generates the
legacy APDL reports as well as provides the full
capabilities, professional reports, and analysis afforded by
on your PC. APDL is available in a fully functional
90-day trial after which you can purchase a license at
device. Please see the
requirements information for supported devices.
Asked Questions on the new Affiliate Program
following information is copied from the recent
NC Software newsletter
Q: Do I have to have a web
A: No! When you complete your
application to join our affiliate program you will gain
access to your affiliate management console. Within
this area you will see the option to create TEXT links.
You can then e-mail these text URL's to your friends,
co-workers, post in newsletters, mailings, etc. and when
anyone follows this URL, you will be credited for the
Q: What if the person clicks
on my URL but doesn't buy today, do I get paid anyway?
A: When someone clicks a banner
image, text link, etc. that you created from the affiliate
console and visits our web site, a cookie is created on
their computer that our store will find when they eventually
make their purchase. So if they visit your URL today
and come back two weeks later to purchase, such as after
downloading a free trial, you will still get commission on
their sale. Cookies last for 30 days.
Q: Do I have to be a
registered customer of NC Software to become an affiliate?
A: No. We welcome anyone that
wants to help spread the word about our products and we'll
gladly pay you affiliate commissions on your referrals.
Q: What are the commission
A: The baseline commission is 10% of
the qualifying sale. If you refer over 10 customers in
a month, the remaining referral sales for the month will be
credited at 15%. If you further sell over 25 referrals
in a month, you'll receive 20% commission on subsequent
sales for that month.
Q: Can I refer others to
A: Yes! In fact when an
affiliate you referred earns a sale, we'll even pay you for
the same sale as we know it wouldn't have happened without
Q: Can I use my affiliate
links for my own purchases?
A: No. You cannot receive
commissions on purchases made by yourself using your own
Q: How do I sign up?
A: Joining the affiliate program is
simple, simply visit our
affiliate page for more information.
want to help you and help you as fast as we possibly can
when you have a question regarding our software solutions.
As you know we do not offer phone support services and we do
this as we can help you faster if you use our electronic
support means. If we offered phone support services
you'd have to wait in line for your question where if you
use our support methods there are many more of us that can
help you in much less time.
First off, please do not e-mail us
as this is the slowest form of support. Instead,
please visit our
center to learn how to get answers very fast. If
you have a technical support question it is imperative you
use our help desk
and submit a "tech support" ticket filling out all the
required information. We do leave the e-mail channels
open but we have to first ask you for the information that
wasn't provided had you submitted a support ticket using our
help desk web interface. So that takes another round
trip and more time unfortunately in trying to get you an
answer quickly. If you have questions regarding
activation or registration codes, please be sure to
include the codes you are having
a problem with. If you lost your unlock codes, see our
"Lost Unlock Code" section of the
for information to help you retrieve the codes from our
databases. We have automated self-service solutions
ready to assist you.
When submitting a support ticket, our nifty help desk
system is reading as you type and will offer suggestions
from articles posted in our knowledgebase. So please
click those links and read the suggestions offered to what
you've typed and you may find the answer instantly and not
have to wait for our response.
We know it is a slight inconvenience but you must create
an account on our store, our forums, and our help desk, they
are all separate databases. So if you try to login to
the help desk and you get a message that your account was
not found, just follow the link to register a new account.
For those coming from the former Auman Software (APDL Users)
none of your account information was carried forward, you'll
need to register for new accounts such as on the forums,
help desk, etc.
NC Software is happy to announce our newest Senior
Support Engineer "Eric" who is helping us keep to our goal
of getting you a response in one hour or less during normal
business hours and often after hours.
In summary, help us help you "fast" by NOT e-mailing in
your inquiries but instead use our efficient
system on our web site. Also, with this help desk you
can always log in and view prior correspondence at any time.
We have resources in place to help you, and help you
promptly and accurately. It is a great pleasure
communicating with our aviation customers at any time!
Tips & Techniques
Vista is now officially released to the public as developers
and businesses have been working with the final version
since the end of November 2006 to ensure our applications
are Vista ready. Driver manufacturers such as video
card vendors, sound card vendors, computer vendors, and many
more are still working hard to release Vista "final"
drivers. As of this writing I am using a Dell
Precision Workstation and I am using beta video drivers,
beta sound drivers, no display drivers (Plug-n-Play only)
and we have a long road ahead until full support for Vista
is mature as it is now with XP. Vista will, in my
opinion, be better than XP when the drivers are mature but
at this moment I would wait a few months unless Vista is
something you have to have today. But for those of you
that do make the transition, here are a few tidbits to help
you get acquainted.
I invite you to read
ActiveWin.com's review of Windows Vista Ultimate, the
edition I personally am running today. But the first
thing you need to know about with Vista is the new security
model. There is a new system called "User Account
Control" (UAC) which prevents applications from running
under elevated "administrator" rights to protect malicious
code from running that may harm your system. Even if
you are logged on as an administrator, depending on how and
where the program is launched, will potentially reduce
security permissions from administrator to that of a basic
"user" level permission set. I can tell you that most
developers turned off UAC first thing after installing Vista
as it quite frankly is a pain in the @$%! If security
is a concern to you such as malicious code running, even
with security'ware such as Norton AntiVirus, etc. running,
then by all means, use UAC as it was designed to protect
you. However, you may have a problem installing
applications such as even Logbook Pro. My suggestion
is to disable UAC while you are installing programs, then
(if you must) re-enable UAC.
Although Vista has a new look and feel,
and quite frankly it's not quite as elegant as MAC, but it's
definitely headed in the right direction. Don't be
overwhelmed by the eye candy, a lot of things are in the
same place or accessed by the same shortcuts such as
right-clicking on "Start...Computer" to get to the computer
properties. Well, actually the "Start" button is now
the "ribbon" or "orb" as it's called, I'm not sure the
official name, but you click in the same place as before! :)
The "Add/Remove Programs" is now called "Programs and
Features" which I'm quite surprised they renamed as we all
know where to go to uninstall software with Add/Remove
The interface of Vista, provided your
video card and system performance can handle it, will use a
theme called "Aero." Aero will provide a shadow or
glow around your window frames, nice graphics effects, and a
new design to your windows min/max/close buttons and caption
bar. Windows Explorer has some nice new enhancements
such as the views available for previewing images, etc.
If you are submitting a support ticket and you want to take
a screen capture to help us see your issue, Vista now
includes a "Snipping Tool" in the Start...Accessories
folder. The Snipping Tool allows you to take then crop
There are certainly a ton of features to
discuss the people at Microsoft have worked so hard to
provide us in the new Windows Vista Operating System.
I'll leave that up to you to read in PC magazines and other
resources on the web. But the biggest thing to be
warned about is the new User Account Control system which
you can turn off in the Control Panel...Account Settings
area should it cause you problems.
|Leg & Trip
Guarantees Explained (APDL)
of Rick Zurawski:
I have found that a few users do not fully understand the
Leg Guarantee and Trip Guarantee functions of the program.
Setting them correctly will enable different parts of the
program to function correctly, enabling a more accurate
"picture" of each situation unique to different pilot
groups. Therefore I will attempt to “break it down” for you.
The following is a discussion of the different Trip
Guarantee and Leg Guarantee functions. The discussion is
broken down into two sections; definitions and examples. At
the end of the definitions section, you will find specific
examples that should help you apply these settings more
accurately to your specific situation. It’s a little
lengthier than most posts. It will take about 10 or 15
minutes to read through and understand, but it will be worth
the time. I hope you find it useful.
Leg/Trip Guarantees Explained
In this program “Trip” = 1 Day ONLY. It does not mean a
multiple day trip. The software in it’s current state cannot
compute trip guarantee’s of multiple days. (Sorry Midwest
Express guys). We will add it to our list of possible future
(Leg Guarantee) - Yes = Total Credit is
calculated on a leg by leg
(Leg Guarantee) - No = Total Credit is
calculated on a daily basis
(Trip Guarantee) - Yes = Total Credit is
the higher of scheduled vs. actual
(Trip Guarantee) - No = Total Credit is
scheduled block for the entire day, if leg guarantee is set
(Leg Guarantee) = No, (Trip Guarantee) = No
The program computes a total for the entire trip, as long as
(Leg Guarantee) = No. I.E.: It does not calculate credit on
a leg by leg basis. Total credit will be scheduled block
time only for the entire trip. It will not be actual block
time flown; regardless of whether actual block time flown
for any and/or all legs was higher or lower than scheduled
block time. In other words, you are only being paid what the
company says the trip is worth, no matter how much time it
actually takes you to fly it.
(Leg Guarantee) = No, (Trip Guarantee) = Yes
The program computes a total for the entire trip (Leg
Guarantee) = No, and then compares that to the time you
actually flew it in.
1.) If the total time it took you to fly
the entire trip is less than the entire trip’s scheduled
block time, total credit will be scheduled block time for
the entire trip.
2.) If the total time it took you to fly the entire trip is
more than the entire trip’s scheduled block time, total
credit will be actual block time for the entire trip.
(Leg Guarantee) = YES, (Trip Guarantee) = No or
The program computes a total for each leg individually (Leg
Guarantee = Yes) and then adds all leg totals together to
compute the total credit.
leg computations are invisible. You will only see the
resultant total of all individual leg computations.
Individual leg computations:
For each leg flown under scheduled block time, credit will
be for actual block time for that leg, PLUS the under block
time for that leg, for a resultant leg total equal to the
originally scheduled block time for that leg. For any leg
that you’ve flown over scheduled block time, credit for that
leg will be for the actual block time flown for that leg.
Example #1 (Most Common):
Your company pays you the greater of scheduled block time or
actual block time flown, for the entire daily scheduled
block time (not a leg by leg basis).
Set (Leg Guarantee) = No & (Trip Guarantee) = Yes
By setting (Leg Guarantee) = No, you are telling the program
to look at the sum of actual flight time flown for that
entire day. It will use this number to compare to the
scheduled block time for the day. By setting (Trip
Guarantee) = Yes, you are telling the program to pay you at
least the total scheduled daily block time.
Result? If you are scheduled for 3 legs for the day, and the
total scheduled block time for those legs is 5.2 hours, but
you fly it in 4.5 hours, you are paid 5.2 hours. I.E.: You
get the greater of scheduled block or actual flight time
flown for the entire day.
Example #2 (Less Common):
Your company only pays you the scheduled block time for each
day, regardless of whether you take more or less time to
actually fly the days legs.
Set (Leg Guarantee) = No & (Trip Guarantee) = No
By setting (Leg Guarantee) = No, once again you are telling
the program to sum the flight time flown for the entire day.
By setting (Trip Guarantee) = No, you are telling the
program to pay you only the total scheduled daily block
Result? If you fly a 6 day trip in 29.5 hours, but the
entire trip is only scheduled for 4.5 hours, you get paid
Example #3 (Uncommon):
Your company is really cool and pays you the greater of
scheduled block time or actual block time flown on a leg by
Set (Leg Guarantee) = YES & (Trip Guarantee) = No or Yes
By setting (Leg Guarantee) = Yes, you are telling the
program to pay you for at least the originally scheduled
block time for each leg. If you fly a leg longer, it pays
you for the acutal flight time.
Because each leg is already Guaranteed, there is no need to
set Trip Guarantee to Yes, although doing so will not affect
Example: Your day is scheduled for two legs.
Leg 1 is blocked for 1.5 hours
Leg 2 is blocked for 2.2 hours
You fly Leg 1 in 1.0 hour. This means that you receive an
under block credit of .5 hours. This under block credit is
added to the actual block time flown of 1.0 hours for that
leg, for a total leg credit of 1.5 hours.
You fly Leg 2 in 2.5 hours. This means that you have an
actual leg credit of 2.5 hours.
Leg 1 Credit = 1.5 hours
Leg 2 Credit = 2.5 hours
Total Credit = 4.0 hours
Note: For you ASA Pilots out
there, I know your contract allows for premium pay for a
situation similar (but not the same) as this one. ASA pays
under block time for each leg ON TOP of the MONTHLY
guarantee, not the daily guarantee. At this time the program
isn’t set up to accommodate that specific situation. We will
add it to our list of possible future enhancements. If you
would like a work around, post a request as a new topic and
I will be more than happy to post one.
Calling all Aircraft Owners and Flying
are considering adding a module for aircraft
maintenance to replace those paper logs such as
propeller, engine, etc. as well as provide a method for
tracking aircraft discrepancies. We need your feedback to
help us provide a solution that will benefit individual
aircraft owners, corporate aircraft owners, and flying clubs
also maintaining multiple aircraft.
this forum to help us shape requirements to suit your
needs as related to aircraft maintenance. This will
potentially be a separate module to Logbook Pro and link
into the flight log portion to aggregate flying hours for
Feel free to post screen captures, URL's, anything that will
help us learn more, visualize your requirements, etc. Also
feel free to state your concerns for areas we need to pay
Thank you for your feedback and we look forward to bringing
you an exciting new area to Logbook Pro in the near future.
& APDL Matrix