NC Software Tech Support

Click here if gift shopping
Click here to buy Gift Certificates
My Account|
Home| Product Finder| Help Desk| Community Forums| Downloads| NewsSubscribe RSS| Contact Us

Your Cart

Empty

Tech Support

Please provide the following information with your support inquiry

  1. Registration code
  2. Computer or PDA Operating System information
  3. Software Product and Version (Help/About screen within the software)
  4. Nature of the problem (screen captures encouraged)
  5. Detailed steps to reproduce the issue

Before Contacting Us

  1. Have you searched our knowledgebase?
  2. Have you searched our Community Forums?
  3. Have you reviewed and searched the product documentation?
  4. Have you reviewed our Video Tutorials?

Priority of Support Methods

  1. Community Forums (we encourage use of our forums so others may learn from your question)
  2. Support Requests from Registered Customers (valid registration information)
  3. Support Requests submitted from the software product's support menu
  4. Support Requests submitted using the support ticket system
  5. Direct e-mail to tech support (support@nc-software.com)
  6. Live Chat (left side of screen) when status shows "ONLINE" - click to chat
Knowledgebase  Community Forums  Contact Support 
SiteMap Site Map 
Software Logbook Pro Desktop Logbook Pro for iPhone, iPod touch, and iPad Logbook Pro for Android Logbook Pro License Upgrades Route Browser APDL - Airline Pilot Logbook
Subscriptions Logbook Pro Mobile (formerly Cloud Sync) Cloud Backup for Logbook Pro Desktop Airline Schedule Importer
Services Turn-Key Printing Service Turn-Key Follow-On Printing Service
Gift Certificates Gift Certificates
Binders Commander Series Full Size Series Premier Series Sport Series
Binder Accessories Blank Inserts for Commander Series Blank Inserts for Full Size Series Blank Inserts for Premier, Old World, and Sport Series Manual Log Pages for Commander Series Manual Log Pages for Full Size Series Manual Log Pages for Premier/Old World/Sport Series Notes, Endorsements, Memo pages for Full Size Series Notes, Endorsement, Memo pages for Premier/Old World/Sport Series Peel & Stick Labels
Portals Cloud Sync Cloud Backup Schedule Importer Affiliates APDL.net
Resources Downloads Documentation Videos Newsletter Subscriptions Newsletter Archive Key Recall Flightinfo.com - Aviation Forums
Get Assistance Help Desk Community Forums Knowledgebase Contact Us Pay an Invoice
Subscribe to our Newsletter:
© 2023 NC Software, Inc. All rights reserved.
Logbook Pro® and APDL® are registered trademarks of NC Software, Inc.
All other trademarks or registered trademarks are property of their respective owners